FAQ – Frequently asked questions

We usually start with a consultation – in person or by phone. If you already know exactly what you need, request a quote from us directly. After we prepare the quote and place your order, you will receive a written order confirmation from us with an indication of the delivery time. The playground equipment will then be manufactured or, in the case of spare parts, shipped. Everything is transparent, reliable, and tailored to your project.

That depends on the scope and your requirements. We usually prepare standard quotes for products from our range within a few days – sometimes even immediately. Custom plans with thematic design and more complex requirements may take a little longer. Our goal: as quickly as possible, but always with the necessary care.

If you would like to include our devices in your tender – great! We are happy to provide you with the appropriate texts and requirements. Simply contact the specialist consultant responsible for your region or our team at SIK-Holz directly. We will provide you with quick and uncomplicated support in incorporating them into your documents.

Our catalogs and brochures are available directly from our company upon request – or personally from your specialist consultant during a consultation. We are also happy to distribute them at trade fairs during face-to-face discussions. We don’t send our materials randomly, as they require explanation: They are full of ideas, expertise, and creative charm. This unfolds best when we can show them to you in person.

Our on-site consultation is generally free of charge. Our well-trained specialist planners – most of whom are also trained landscape architects – offer you personalized, customized service directly at the planned location. After scheduling an appointment, one of our currently eight regional consultants (supported by our central back office) will visit you and take the time to provide in-depth advice.

Yes – and we’d be happy to help you find exactly the right references. Reference projects are special to us: thematically strong, individually designed, and highly meaningful. They not only demonstrate what’s possible in terms of design, but often also tell a special story. Together with you, we specifically select those facilities that are truly worth seeing – and provide you with valuable insights for your own project.

Personal on-site consultation is always beneficial, as it allows for a holistic approach to the project. Our specialist planners analyze the site, check access routes and installation options, assess the tree population and sun orientation, and tailor the planning specifically to your wishes and the needs of the future users. This creates a solution that is functional, safe, and sustainable.

Our consultant is your competent contact during the planning phase. They will support you in selecting suitable play equipment – ​​tailored to user groups, space utilization, and design ideas. They can develop their own plans or provide professional support during tender preparations – especially for projects by landscape architects. Safety aspects according to DIN EN 1176 are also taken into account. Whether themed play areas or targeted land use: our specialist consultants contribute creative, safe, and practical solutions.

When planning a playground, we consider many factors to develop a safe and needs-based solution: the local conditions, the client’s wishes, the age groups of the future users, safety distances, fall protection requirements, access routes, and sight lines. The available budget is also incorporated into the considerations from the outset – for a realistic, functional, and attractive result.

A well-designed playground offers space for different age groups and play needs. A distinction is often made between areas for toddlers, older children, and teenagers – supplemented by rest or retreat areas and active adventure zones. Mixed areas are also created that enable intergenerational play. Inclusion is a central principle: All children – with and without disabilities – should feel welcome. Adults are also expressly invited to be part of the play area.

Of course! With us, you don’t get “off-the-shelf” playgrounds, but individually designed solutions – tailored precisely to your needs in terms of theme, space, and function. We were the first to consistently specialize in creative, customized play area design – and we continue to do so today with conviction and passion. Because no playground should look like a motorway service station: all the same – but as unique as the children who use it.

Yes – absolutely! Our play equipment is part of a comprehensive program that is consistently adaptable: to themes, existing spaces, and design requirements. As a artisanal business and true manufacturer, we work with you to develop unique solutions. Not only is the form and function adaptable – the design theme can also be freely chosen. This creates play areas with character, meaning, and identity.

Basically yes – we offer a wide range of customization options for all our play equipment. However, not every customization is automatically beneficial. As responsible planners and manufacturers, we work with you to determine which changes are truly necessary and effective. Customization also involves additional effort and costs. Our goal is to develop customized solutions – but always with an eye on functionality, safety, and cost-effectiveness.

Yes, of course! Whether it’s uneven terrain, hills, very small or unusually shaped areas – we plan and build precisely to your local conditions. Existing trees, shady areas, or slopes are also taken into account during planning. Not every customer has a rectangular open space – and that’s precisely what we specialize in.

On our website, you’ll find a map with selected reference projects. And if you can’t find what you’re looking for there, just contact us! We’ve been in the market for over 35 years – chances are there’s a playground we designed near you. Whether in your region or even at your vacation spot – our equipment is in use in many places. You’ll be amazed at where you can find us.

Since many of our equipment are individually planned and adapted to customer requirements, there are no general TÜV certificates for every individual product. Instead, we work closely with independent testing bodies such as TÜV and, if necessary, commission drawing reviews. After installation, we can organize safety inspections. This project-based approach ensures that our playground equipment undergoes particularly intensive testing – often even comprehensively.

Due to the highly individual nature of our play equipment, there are generally no standardized TÜV certificates for individual products – as many pieces of equipment are customized. However, we closely coordinate our planning in advance with independent testing bodies (e.g., TÜV) and, if necessary, obtain drawing inspections. After installation, we are happy to organize on-site safety inspections. Due to the large number of project-specific individual inspections, we are considered one of the most rigorously tested manufacturers in the play equipment sector.

In many cases, our own play equipment can be expanded – e.g., additional play modules, balance paths, or climbing elements. We will review these individually and are happy to implement such adaptations for you. However, we do not make any additions to equipment from other manufacturers – please contact the respective supplier directly.

In principle, this is possible – but there are a few points to consider. Depending on the design of the swing and its combination with other seats (e.g., baskets or plank swings), safety areas, suspension heights, and play value must be carefully considered. The joint mounts on the swing beam can also vary, so not every seat will fit directly. It should also be considered that toddler seats often require adult supervision – which influences positioning and use. We would be happy to advise you individually on this.

We source our swing baskets and seats from specialized manufacturers. The respective load limits are tested and certified by these suppliers – and are, of course, taken into account as part of the overall acceptance test according to DIN EN 1176. We would be happy to provide you with the relevant manufacturer’s specifications upon request.

The requirements for shock-absorbing flooring types are regulated by the DIN EN 1176 standard. It precisely describes the fall height at which each type of fall protection is necessary. We recommend that you follow these binding specifications during planning. We would be happy to advise you on this during project coordination.

DIN EN 1176 is mandatory for publicly accessible playgrounds – that is, wherever playground equipment is not used exclusively for private purposes and in a purely family setting. Compliance with the standard is not mandatory in private gardens; use there is at your own risk. The situation is different if, for example, a play area is part of a restaurant, hotel, zoo, or beer garden – in such cases, it is a publicly accessible area where DIN EN 1176 must be applied. If you are unsure, we would be happy to advise you.

Not mandatory. Even for individual pieces of playground equipment, it is important that a safety inspection is carried out after installation – this can be performed and documented by trained specialists with the appropriate level of knowledge. TÜV (Technical Inspection Agency) inspection is not required, but may be useful if necessary or for special requirements.

As many as can safely fit – taking into account the intended use. Our swing baskets are robust and can easily withstand even intensive use, as long as they are used as intended. We are happy to provide you with calculated load-bearing values ​​upon request. In practice, it turns out that the baskets are designed for swinging together – and with plenty of freedom of movement.

Fall protection materials such as sand or gravel must be installed on site – we do not supply fall protection ourselves. However, we are happy to advise you on the selection of suitable materials upon request. The permissible grain size depends on the fall height and is regulated by the DIN EN 1176 standard. For specific recommendations, please contact your specialist consultant or a specialist gardening and landscaping company.

Fall protection materials such as sand or gravel must be installed on site – we do not supply fall protection ourselves. However, we are happy to advise you on the selection of suitable materials upon request. The permissible grain size depends on the fall height and is regulated by the DIN EN 1176 standard. For specific recommendations, please contact your specialist consultant or a specialist gardening and landscaping company.

Our foundations are typically located about 80 cm below ground level. However, the exact depth and dimensions vary depending on the play equipment, static load, and subsurface. We calculate the foundation dimensions individually for each piece of equipment – ​​in accordance with standards, safely, and appropriately for the specific usage situation.

Our company is largely CO₂-neutral. The majority of our value chain – from raw material procurement through production to delivery – is based on regional, closed-loop processes. We rely on local robinia wood, short transport routes, and energy-efficient production at our site in Germany.The low CO₂ emissions that nevertheless occur are offset through targeted carbon offsetting measures. In this way, we contribute to environmentally friendly and sustainable business practices – both in our products and throughout the company.

Sustainability is a central principle of our actions – both in our products and throughout the company. Our playground equipment is characterized by an exceptionally long service life, based on the use of regionally sourced robinia wood, which does not require chemical wood preservatives. Manufactured exclusively in Germany – this ensures quality, saves transport routes, and strengthens regional economic cycles.

We also focus on repairability, modular construction, and refurbishable systems – instead of replacement and disposal. Our equipment can be adapted, supplemented, or revised even decades later.

But sustainability at SIK-Holz means even more: We take responsibility for our employees, secure long-term jobs, invest in training and development, and operate a stable and future-oriented business. For us, sustainability doesn’t end with the product – it permeates our entire approach.

Yes – we are also certified for PEFC™-certified projects. We can supply PEFC™-certified equipment and systems if this is required or desired for your project. Simply let us know when you enquire or plan so we can include appropriate materials and certification.

Yes – SIK-Holz is FSC^®-certified as a company. This means we can supply complete systems and individual devices with the FSC^® seal, if desired or necessary for the project requirements. Please let us know early in the planning process so that we can provide the relevant materials and documentation.

Post shoes are often recommended as structural wood protection – with the goal of preventing the wood from coming into direct contact with the ground. However, this requirement dates back to a time when robinia was still largely unknown as a wood species.

Today we know: robinia wood is extremely durable, resilient, and ideally suited for direct installation in the ground – without chemical wood preservatives and without additional metal connections. For this reason, we generally advise against using post shoes for robinia structures.

In addition to the unnecessary material and installation costs, post shoes are ecologically detrimental and often lead to additional maintenance costs: The connection between wood and metal represents a potential weak point and must be continuously monitored and maintained. Even statically loaded systems function significantly better with in-ground installation made of robinia wood – they are more robust, more durable, and with fewer complications.

In short: If you use robinia, you don’t need post shoes – in fact, they would do more harm than good to the “Mercedes of wood.”

Wood has character. Every tree is unique – with its own structure, color, and shape. These differences are not a defect; they make each piece of playground equipment special. Different colors, branch patterns, or natural curves are part of the intended design – honest, vibrant, and individual.

A playground’s lifetime – or 1,000 years, as we like to say. Many of our first robinia equipment are still standing after more than 35 years. Good wood selection, professional installation, and regular maintenance are crucial. We offer a 15-year stability guarantee for vertical wooden structures in underground structures.

No – our robinia wood is not chemically treated or impregnated. It is naturally durable. We only use colored varnishes where it makes sense from a design perspective. These are more for child-friendly design and also provide UV protection – but they are not a classic wood preservative.

Around 70% of our robinia wood comes from Germany – a large portion of it directly from Brandenburg and the neighboring federal states. We source additional assortments and specific raw materials from other European countries, such as Hungary. We focus on regional availability, short transport routes, and responsible forestry.

Robinia wood is technically impressive due to its high strength, density, and natural durability – without the need for chemical wood preservatives. At the same time, it captivates the senses with its vibrant, charming growth. There are no straight lines in nature – that’s why this wood is a perfect fit for us. And we are a perfect fit for it.

Robinia is the ideal wood for outdoor play equipment – ​​durable, weatherproof, and resistant to fungi and insects, all without chemical treatment. It mostly comes from sustainable forestry in Europe. Its vibrant grain and natural shape make it ideal for creative play space design. In short: robinia fits perfectly with our philosophy – it is robust, natural, and versatile in design.

We use exclusively robinia wood for all load-bearing and structural elements: posts, squared timbers, rafters, joists, and all types of boards. We only use oak for large sculptures – for the simple reason that robinia, by its very nature, does not produce sufficiently large diameters (max. approx. 35 cm of usable heartwood). Robinia impresses with its natural resilience, durability, and ecological sustainability.

SIK-Holz’s headquarters are located in the municipality of Niedergörsdorf in the Teltow-Fläming district of Brandenburg – about 60 km south of Berlin. The district where our company is located was formerly called Langenlipsdorf and is now an integral part of the municipality.

Delivery costs depend on the scope of the project, the size and number of play equipment, and the local logistical conditions. Of particular relevance are the loading space required by the individual components and whether special transport is required. For each inquiry, we prepare a customized quote in which the delivery costs are clearly and separately listed.

Yes – we ship worldwide and have sales partners in many countries who can support you directly. For projects abroad, we recommend contacting the responsible local partner first. They are familiar with the regional requirements and coordinate planning, delivery, and, if necessary, assembly – always in close coordination with our factory in Germany, of course.

Delivery is usually by truck. Depending on the size, we also ship spare parts by other means. Whether with or without an unloading crane is a matter of individual consultation with you: The customer can unload themselves or optionally commission us to unload. Delivery is free curbside as standard – we discuss all details well in advance.

Yes, of course. Every delivery is coordinated with the customer in advance – usually a few days to about a week before the scheduled arrival date. This ensures that you are prepared and the delivery can run smoothly.

That depends entirely on the order. We usually deliver spare parts very quickly, provided they are in stock – and even if they have to be ordered, the delivery time is usually pleasantly short. For complete playground equipment, the delivery time depends on the scope of the project and the current production capacity. You will receive the binding date with your order confirmation – transparent, realistic, and tailored to your project.

In principle, self-assembly by the customer is possible. It is important that the installation is carried out professionally and in accordance with our installation instructions. Proof of proper execution (e. g., through photographic documentation or an acceptance report) is required.

The warranty on the product itself – that is, on materials and workmanship – remains valid. However, we cannot accept liability for assembly or functional defects resulting from improper installation.

Yes – installing playground equipment on the roof of an underground garage is generally possible and even occurs frequently in densely populated cities. SIK-Holz^® has already successfully implemented several such projects – including on roofs or superstructures.

However, some technical and organizational points are important to consider beforehand:

1. Accessibility of the construction site: Is a mobile crane required? Do roads need to be closed?

2. Anchoring: Can the equipment be screwed on, or do they require foundation slabs so heavy that they remain stable under their own weight?

3. Fall protection heights: Must be adjusted depending on the installation height.

4. Load-bearing capacity & waterproofing: The statics and structural requirements of the roof must be clarified.

In principle, it is possible to integrate existing construction vehicles such as wheel loaders into the installation process. In practice, however, this often involves risks and limitations: Is our team allowed to operate the vehicle? Is it permanently and unrestrictedly available? Who is liable for damage?

Such details must be clarified in advance. For these reasons, we usually bring our own equipment – ​​this way we retain control and avoid unnecessary delays or uncertainty.

It is not possible to make a general statement about the installation surcharge, as this depends heavily on the individual project. Influencing factors include the number and size of the components, the number of foundations, the accessibility of the construction site, and local characteristics such as slopes or subsoil.

We create a specific installation quote for each project – tailored to the on-site conditions. To provide initial guidance, our product data sheets contain information on typical installation times for the respective equipment.

Yes – after installation by our company, an acceptance test is carried out together with the customer. We check the installation performance and the quality of the installed products according to our high internal safety standards. This is usually followed by a safety inspection by an accredited testing institute or a qualified playground inspector according to DIN EN 1176.

As a rule, the excavated material is professionally disposed of by our installers at the customer’s request. Alternatively, it can be left on site for soil leveling if desired. Whether disposal or reuse: The specific project decides – we coordinate everything individually with you in advance.

There’s no general estimate – each installation is individually calculated, depending on the product, project size, effort, and local conditions. Sometimes lifting equipment is required, sometimes not. The amount of concrete or special terrain conditions also affect the price. Our quotes therefore always include a specific calculation – tailored precisely to your project.

For smooth assembly, access to the construction site must be provided and accessible. The exact requirements are listed in our quotes under “Installation Requirements”. Unless otherwise agreed, the areas should already be excavated (excavated). Any old equipment, including foundations, must be removed beforehand. If fall protection material is already present, it should be stored to the side or cleared away. All other special features must be agreed upon separately in advance.

It’s impossible to give a general answer – the time depends heavily on the volume of goods delivered and the design of the individual play equipment. For your guidance, our assembly instructions and product sheets provide guidelines for the required assembly times. This allows you to realistically estimate the effort required – whether for a single piece of equipment or a complete play structure.

In principle, this is possible – our equipment is pre-assembled and comes with assembly drawings and instructions. However, proper assembly requires experience, suitable tools, and often heavy equipment such as a mini excavator. For gardening and landscaping companies and municipal public works departments, self-assembly is generally not a problem. We advise private individuals against it – for safety and liability reasons.

We are happy to offer assembly of our play equipment – ​​by our experienced, trained assembly teams. Alternatively, assembly can also be easily carried out by gardening and landscaping companies or experienced public works department employees. Our equipment is pre-assembled so that it can be set up safely and efficiently with expert knowledge. We are happy to support you with instructions and technical advice.

After proper installation and initial acceptance, the responsibility for the safety of the playground equipment lies with the operator or owner – e. g., a municipality, school, or institution.

DIN EN 1176 stipulates that regular checks and inspections must be carried out: routine visual inspections, operational inspections, and a major inspection at least once a year. These checks serve to ensure that the facility is permanently in a safe condition.

It is important to note that:

1. The inspections must be carried out by trained personnel.

2. The test results must be documented in a comprehensible manner.

3. Any defects must be remedied promptly.

This is the only way to fulfill the duty of care and ensure a safe playing environment in the long term.

The GS mark stands for “Tested Safety” and is a recognized test mark in Germany. It is awarded by independent testing organizations – such as TÜV – and confirms that a product meets the requirements of the Product Safety Act.

Our playground equipment generally does not carry the GS mark, as it is usually custom-made and not mass-produced as one-off pieces or customized systems. Instead, we have our equipment and structures tested by independent experts in accordance with DIN EN 1176 and document compliance with all safety-relevant requirements during project implementation.

DIN EN 1176 is the European standard for playground equipment and its safety requirements. It specifies binding criteria for the design, materials, assembly, testing, and maintenance of playground equipment – ​​with the aim of ensuring the safest possible play environment for children.

The standard applies uniformly throughout Europe and is also recognized internationally by many countries. It forms the basis for testing by independent bodies (e. g., TÜV) and serves operators, planners, and manufacturers as a reliable standard for safety on playgrounds.

The operator is responsible for ensuring that the play equipment and fall protection are regularly maintained and serviced. The DIN EN 1176 and 1177 standards provide clear recommendations regarding the scope and frequency of inspections, e. g., annual inspections. B. for visual inspections, operational inspections, and the annual main inspection. Documentation of these measures is also important in order to be able to demonstrate the long-term safety of the playground equipment.

As the manufacturer, we assume responsibility for planning, design, and production in accordance with DIN EN 1176. Our installation services are also carried out in accordance with the standards, supported by qualified specialists. The final safety inspection is usually carried out on-site by independent testing organizations – as additional proof that all requirements have been met.

Yes – upon request, we can organize an on-site safety inspection by TÜV or another accredited testing center. This inspection is common practice, especially for public clients – and we are happy to ensure that it is carried out smoothly and professionally. This way, you will ultimately receive a tested, safe, and approved piece of playground equipment – ​​including all necessary documentation.

Yes – we inspect each piece of play equipment according to DIN EN 1176 right from the planning phase. The drawings are prepared in accordance with the standard; for special projects, we also work with drawing inspections by TÜV or other accredited bodies. During production, our equipment undergoes several internal testing steps until final acceptance. After installation, we are happy to organize an on-site safety inspection upon request. We have a large number of qualified playground inspectors in-house, so each piece of play equipment is thoroughly inspected multiple times.

Yes – all of our play equipment is planned, designed, and manufactured according to the requirements of EN 1176. Both our internal and external safety inspections are consistently based on this standard. Our projects typically receive individual inspections by TÜV or another accredited testing organization once installation is complete.

Yes – we have been working closely with public clients at the municipal, state, and federal levels for many years. These include cities and municipalities, schools, kindergartens, public institutions, building authorities, and parks and gardens departments. We are intimately familiar with the processes, requirements, and decision-making processes in this environment and routinely support our clients through all project phases – from planning, tendering, and contract award to execution.

The funding landscape in Germany is very diverse and varies depending on the federal state, region, and project type. Since we operate nationwide and internationally, we cannot make binding statements about specific funding opportunities, nor do we offer advice on this. We recommend contacting the relevant funding agencies, local authorities, or specialist advisors. However, upon request, we will be happy to provide you with project-relevant documents you need for a funding application

This depends largely on the complexity and scope of the request:

1. We usually process standard requests or spare parts within a few days.
2. For larger projects, customized plans, or custom-made items, we need more time – these requests go through several internal planning steps.

Since order sizes vary greatly, it’s difficult to make blanket statements – but you can rely on this: We act as quickly and transparently as possible.

The order confirmation (OC) is, in legal terms, the binding confirmation of your order by us as the manufacturer – it specifies the concluded contract.

It contains all essential information:

1. Type and scope of the commissioned service
2. Delivery conditions and expected delivery date
3. Payment conditions
4. Any information regarding assembly or preparatory measures

We also refer to our General Terms and Conditions (GTC), which become part of the contract unless expressly agreed otherwise.

Our payment terms depend on the respective project and client. You will receive clear information about the intended payment terms in the quote. We generally work with interim invoices, staggered according to the order progress – e. g., for larger projects. Individual agreements are also common with public clients. Crucially, all terms and conditions are communicated transparently and early on, giving you planning security from the start. The specifically agreed payment terms are documented again in the order confirmation.

After you place your order, you will receive an order confirmation from us with a binding delivery date. We will schedule the order in our production and, if necessary, coordinate any details or outstanding questions with you.As soon as the production deadline is reached, production begins – followed by delivery, assembly (if applicable), and final acceptance. All steps are clearly structured and communicated transparently so you always know what happens next.

Yes – we provide intensive support to both landscape architects as planning clients and municipalities as tendering authorities in preparing tenders.

We provide:
1. Ideas, sketches, and draft drawings for specific projects
2. Qualified tender specifications that professionally and clearly describe our product qualities
3. If necessary, also technical data, dimensions, and reference material

In this way, we ensure that the tender documents are clear, realistic, and practical – and that the tender details exactly what the customer envisioned

Yes – after every order, the customer receives a written order confirmation. It contains all essential information about the order: the services and products commissioned, the agreed delivery times, payment terms, and the applicable delivery and installation conditions. The order confirmation ensures that both parties have a binding understanding of the content and scope of the order – it forms the basis for smooth processing.

The validity of an offer is always stated directly in the respective offer. It depends, among other things, on material availability, market price developments, and internal capacities. Please note the deadlines stated in the respective document.

Whether a tender is required depends on the respective client and the legal framework – in particular, whether public funds or grants are being used. As a manufacturer and supplier, we are not a tendering authority ourselves. However, we regularly support clients implementing projects through public procurement procedures and are happy to provide the necessary documents. If in doubt, we recommend seeking legal or procurement law advice – especially for municipal or publicly funded projects.

First, we’ll provide you with individual advice – by phone, digitally, or on-site with our specialist consultants. You’ll then receive a customized quote. If you decide to work with us, your order will be placed, and we’ll send you an order confirmation with the expected delivery date. We’re happy to accommodate your desired dates, as far as our production planning allows. After that, production begins or – in the case of spare parts – shipping.

Our play equipment is not oiled, but treated with water- or oil-based wood stains. These stains protect the wood from the elements and promote even, natural aging. Repainting is not technically necessary, but is recommended if you want to preserve the original freshness, colour, and protection for as long as possible – especially for coloured surfaces.

Yes – we can supply all spare parts for our playground equipment, even long-term. Since our equipment is built to last, we keep the necessary components in stock for many years. Whether small connecting elements or complete components – spare parts can be reordered at any time. This ensures that your equipment remains functional and safe over the long term.

Yes, of course – our play equipment is designed so that repairs are generally possible without any problems. In most cases, damaged parts can be replaced by the public works department or the operator themselves with a little manual skill. We supply all necessary spare parts and, upon request, also provide instructions. Alternatively, we are happy to carry out repairs ourselves – e.g., as part of maintenance contracts or individual commissions. Generally speaking, our equipment is very stable and durable – damage is rare and usually localized.

Should a part become damaged or broken, please contact us directly. Our service team will work with you as quickly as possible to find a suitable solution – straightforward, cooperative, and goal-oriented. Service is a top priority at SIK-Holz^® – we support our products throughout their entire service life.

We have the right spare parts available for almost all of our equipment – ​​often even for very old models. Should a part no longer be in standard stock, we always find a customized solution. We manufacture many spare parts ourselves or can procure them at short notice through our reliable suppliers. We don’t experience spare parts shortages or delivery problems – our system is designed for the sustainable preservation of our products.

Simply report it – we’ll take care of it! We promptly investigate every complaint. We contact the customer, communicate openly, clarify the cause, and discuss what can, should, or must be done. Depending on the situation, we organize spare parts, repairs, or other measures – all within a reasonable, mutually agreed-upon timeframe. Our goal: a fair, fast, and sustainable solution – so that the facility can be used properly again as soon as possible.

Yes – we provide specific maintenance and care instructions for each of our products and projects. These are based on the requirements of DIN EN 1176 and EN 1177 and contain both general information and project-specific recommendations for special circumstances. This ensures that operators and maintenance personnel are optimally equipped to maintain the playground equipment professionally and sustainably.

Maintenance and care are crucial for maintaining the safe, beautiful, and quality condition of playground equipment for many years to come. They help ensure that the equipment functions safely over the long term, looks good, and is appreciated by users. In other words: The equipment – ​​and especially the children – will thank you.

If requested, we are happy to take care of maintenance and care – especially for special projects or customized agreements. Our playground equipment is so durable that regular care is truly worthwhile: It not only ensures a long service life, but also preserves its beautiful, natural appearance. In many cases, we also recommend specialized maintenance companies, especially for larger facilities or long-term maintenance models.